Tuesday, February 1, 2011

Your MTA strikes again

This is the new "sighn" at the MTA... what this means is that the lights will work so you can see the rats which are not a priority fix. It means that you won't fall through the platform, but it may be so dirty that you hesitate to step on it. It means that you won't have to bring a book because there will be enough grafitti to entertain you on a long wait for the next train.

And, from personal experience ... It means that the "sighns " that say "Press HERE in Case of Eemergency" and display a BIG RED BUTTON will be posted but that if you DO press them, as I did last Sunday, NOTHING WILL HAPPEN!!!

It also means that if you email a complaint you will get a bunch of boilerplate back with references to yet MORE boilerplate that has no relevance to the complaint. And finally, if you call, you will get someone who cannot access the number that THEY assigned to your email complaint, who has not a clue what line your station is on even after you tell him 3 times, and that the poor guy has literally not a clue but will promise you -- pinky swear -- that a supervisor (with whom he cannot connect you now) will call you back today if you leave your number.

Needless to say, that never happened either. I am SO glad the it was not a bloodletting emergency that made me push the non-functional emergency button in the first place. Of course, there is no phone service in the station either. The MTA ...... if it's broke we fix it...... BUT FIRST YOU NEED TO PROVE IN A COURT OF LAW THAT IT IS BROKE!!!!1
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Mark said...

Have a nice cup of tea, dear, and it'll all seem better....

Gill said...

But ooh, now I'm worried/curious about why you needed to hit that red button!!

Not very comforting to think that nothing happens when you need it, though.